CIT had the honor of hosting Dr. Ekaterina Chytilová from the Department of Management at the Institute of Corporate Strategy, VSTE, Czech Republic, for an open lecture under the Erasmus+ Staff Mobility program.
Dr. Chytilová delivered an engaging and insightful session on “Support Activities in the Value Chain: Decision-Making ‘Make-or-Buy’ and Outsourcing.” The lecture covered essential topics, including:
- Understanding the Value Chain
- Facility Management: Definition & Classification
- The Make-or-Buy Decision-Making Process
- Outsourcing: When and Why?
- Key Performance Indicators (KPIs) & Service Level Agreements (SLAs)
- Real-Life Case Study
Her expertise provided an invaluable learning experience, sparking lively discussions on optimizing business operations and strategic decision-making.