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Support Activities in the Value Chain | Decision-Making ‘Make-or-Buy’ and Outsourcing | Open Lecture

CIT had the honor of hosting Dr. Ekaterina Chytilová from the Department of Management at the Institute of Corporate Strategy, VSTE, Czech Republic, for an open lecture under the Erasmus+ Staff Mobility program.

Dr. Chytilová delivered an engaging and insightful session on “Support Activities in the Value Chain: Decision-Making ‘Make-or-Buy’ and Outsourcing.” The lecture covered essential topics, including:

  • Understanding the Value Chain
  • Facility Management: Definition & Classification
  • The Make-or-Buy Decision-Making Process
  • Outsourcing: When and Why?
  • Key Performance Indicators (KPIs) & Service Level Agreements (SLAs)
  • Real-Life Case Study

Her expertise provided an invaluable learning experience, sparking lively discussions on optimizing business operations and strategic decision-making.